Our Partners
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We’re the Preferred Hosting, Integrations and Support partner for
’s New WEB APP.
OUT WITH THE OLD, IN WITH THE NEW!
Moving your applications to the new Web App? We’re here to help!
Moving your applications to the new Web App? We’re here to help!
We’re the Preferred Hosting Partner of JWPlayer – You Can Count on Us!
We offer integration and hosting services for the new JWPlayer’s Web App for client applications.
Secured Hosting
Security is of critical importance. That’s why we prioritise your content’s security over anything.
- LVE Containerized Environment
- DDoS Protection
- Automated Content Backups
- Integrated WAF
Web Development
We help you develop standalone apps. Enabling you to provide a great experience to your visitors.
- On-Demand Streaming
- Live Streaming
- Micro-Sites
- Apps
24/7 Support
To ensure that your streaming is uninterrupted by any technical glitch, we offer round the clock 24/7 support for any issues with your JWPlayer integration or hosting.
- Dedicated Support Team
- Instant Response
- Knowledgeable & Accurate
- 24/7/365
Cloud Infrastructure
We offer seamless end-to-end cloud infrastructure solutions with minimal downtime.
- Upload, Control, and Stream
- Cloud Strategy & Consulting
- AWS & Azure Expertise
- Cloud Migration
Platform Development
Start your media streaming journey with our intuitive platform development expertise.
- Cloud-Native
- Audio & Video Streaming Support
- API & Integrations
- Fully Customized
Systems Integration
Our multi-platform integration expertise can be the difference between just another live stream and something extraordinary.
- API integration
- Legacy Modernization
- System Analysis
- Consultancy & Strategy
Live Chat Support
Say no to robotic, vague responses. Let us take care of your customers, whilst you focus on your content.
- Virtual Events Concierge
- Visitor & Tech Support
- Multilingual Chat Support
- 100% Visitor Engagement
Our Technical Expertise
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Pricing
WebApp Hosting & Support
Support
- 4 hours of email / slack support each month, 4 hours response time during office hours.
- Support hours can be utilized against minor non breaking changes on the webapp frontend or for consultation and support
- Non-breaking changes to web-ott-app are updated quarterly to the acceptance environment.
- Production updates of web-ott-app on request and after acceptance testing by the client.
- Breaking changes to ott-web-app and/or JW infrastructure are not included and require manual testing.
One time setup
- End to end migration from Showcase to the new WebApp
- DNS + HTTPs + Static Website + CDN setup (Configuration of complete hosting environment)
- Deployment and setup of OTT-web-app
- 2x third-party scripts (for example, Google Analytics and cookie consent (hosted) library)
Optional Extras
- Custom development, including complete testing and design.
- Hosting and support for any other applications/sites in same environment
- PenTest, Security Audit, Application/Infra Security implementation.
- Live Tech Chat Support (24/7) for Event/Platform/Websites.
Monthly
- Security updates (serverside
- Web-OTT config changes (on request).
- Minor branding changes (favicon, fonts, colors).
- 24/7 site/function uptime monitoring.
Support
- 8 hours of email / slack support each month, 2 hours response time during office hours.
- Support hours can be utilized againstminor non breaking changes on the webapp frontend or for consultation and support
- Non-breaking changes to web-ott-app are updated quarterly to the acceptance environment.
- Production updates of web-ott-app on request and after acceptance testing by the client.
- Breaking changes to ott-web-app and/or JW infrastructure are not included and require manual testing.
One time setup
- End to end migration from Showcase to the new WebApp
- DNS + HTTPs + Static Website + CDN setup (Configuration of complete hosting environment)
- Deployment and setup of OTT-web-app
- 2x third-party scripts (for example, Google Analytics and cookie consent (hosted) library)
Optional Extras
- Custom development, including complete testing and design.
- Custom development, including complete testing and design.
- PenTest, Security Audit, Application/Infra Security implementation.
- Live Tech Chat Support (24/7) for Event/Platform/Websites.
Monthly
- Security updates (serverside)
- Web-OTT config changes (on request).
- Minor branding changes (favicon, fonts, colors).
- 24/7 site/function uptime monitoring.
Support
- Unlimited email / slack / Phone support each month, 1 hours response time 24/7
- Non-breaking changes to web-ott-app are updated quarterly to the acceptance environment.
- Production updates of web-ott-app on request and after acceptance testing by the client.
- Breaking changes to ott-web-app and/or JW infrastructure are not included and require manual testing.
One time setup
- End to end migration from Showcase to the new WebApp
- DNS + HTTPs + Static Website + CDN setup (Configuration of complete hosting environment)
- Deployment and setup of OTT-web-app
- 2x third-party scripts (for example, Google Analytics and cookie consent (hosted) library)
Optional Extras
- Custom development, including complete testing and design.
- Custom development, including complete testing and design.
- PenTest, Security Audit, Application/Infra Security implementation.
- Live Tech Chat Support (24/7) for Event/Platform/Websites.
Monthly
- Security updates (serverside)
- Web-OTT config changes (on request).
- Minor branding changes (favicon, fonts, colors).
- 24/7 site/function uptime monitoring.
Contact us for Pricing
Monthly Rolling Contract.
Custom Build Prices : $60/hour or $480/day
Frequently Asked Questions (FAQ)
What is the migration from showcase to WebApp?
JW Player WebApp is a modernized replacement of showcase with new features and integrations. Unlike showcase, JW player does not provide hosting for the webapp and it needs to be hosted separately. Migration from showcase to webapp is moving all your playlists, design and theme from showcase to the new hosted webapp.
How long does it take for migration?
The average time for migration is between 2-5 days from start to finish.
Will I loose any data during migration?
No data or videos will be lost during migration, the webapp will have all the videos playlists and any other data available in the original showcase app.
What will be my role in the process?
As a client you will only be required to provide the details regarding any changes or updates needed during the setup of the app, we will take care of everything else.
What will be role of TulipTech in the process?
Tulip tech will provide end to end migration and setup of the webapp with Hosting and maintenance support as per requirements and package selected.
Who will be the point of contact?
The client can reach out to Krystle Linares klinares@tulip-tech.com sales at Tulip tech for initial discussions, TulipTech will engage relevant support as required. The client once on board with tulip can reach out directly to development or support team via ticketing systems or available mediums based on selected package.
Why should we migrate to the webapp?
JW player will discontinue support for showcase in the future and the new webapp comes with more features and integration options also with our support the client can also customize the webapp as well being some of the reasons to migrate to the webapp.
Can we host the webapp in our existing servers?
Yes, the webapp can be hosted on existing servers or hosting environment, in which case, TulipTech can provide migration and setup support along with long term monitoring and maintenance support if needed. We can also provide a single hosting setup to host any other apps you might currently have in a single maintained and monitored secure environment along with the webapp under our custom packages. The same can be discussed with sales team at TulipTech Krystle Linares klinares@tulip-tech.com
What is the cost of customization?
The customization can be carried out using hours included in the package for support and development if available. Development efforts over the included hours are charged at an hourly rate of 60$ per hour.
What is included in the setup and what is considered as customization?
Services available out of box within the JW WebApp and one-time configuration of code at the time of hosting the app is included as setup services. The changes after configuration in design or functionality of the app are considered as customizations.
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